Studio Policies

Refund/Cancellation Policy

For regular monthly class series:

Please make sure to give us  24 hours notice of cancellations in order to receive a full refund.

Registered for a series and can no longer attend? Please let us know ASAP by emailing  

We can only issue refunds or class credits to students who notify us directly of cancellations before the class begins.

--Cancellations made at least 24 hours before the 1st class of a series are eligible for a full refund or class credit (please indicate your choice when you notify us of your cancellation).

--Cancellations received on the day of the 1st class are considered “late cancellations” because these spaces can be difficult to fill with short notice.  Late cancellations made at least 4 hours before class starts are eligible for a 50% refund or a 50% class-credit  towards a future series.  Please indicate your choice when you notify us of your cancellation.

--Last-minute cancellations received less than 4 hours before a class series begins, as well as no-shows,  are not eligible for any refunds or class credits.

-- Did you have an emergency? Email us up to 24 hours past class start and let us know and you can still get your partial class credit or partial refund.

--Once you start a series, no refund or credit is given for class absences.

For special event workshops:

Our cancellation policy varies from event to event, based on the specific situation, but in general, for workshops that involve bringing in an out of town instructor, we ask for a minimum of 5 days notice in order to receive a refund.  Some special events are non-refundable.  The specific refund/cancellation policy for special events will be listed prominently on the registration page for that event.

Code of Conduct

RVA Swing strives to create a welcoming and safe environment for all students, regardless of their age, skill level, race, religion, body size, gender identity, or sexual orientation.  Basically, we want everyone to have a good time and to enjoy the fun of social dance in a physically and emotionally safe environment.

We ask that anyone who attends classes or events at our studio to follow these basic guidelines.

First & foremost: treat your fellow dancers, and your instructors, with kindness and respect:

--Please do not offer unsolicited advice to fellow dancers either in class or on the social dance floor. We are all here to learn together, but only the instructors are here to teach.

--Please use your full range of senses on the dance floor to avoid accidental collisions and injuries. It is every dancer's responsibility to be aware of their own and their partner's movement and position, as well as the movement and position of the dancers surrounding them, in order to avoid accidents and injuries.

--Please be respectful to our teaching staff, even if you are experiencing a personal frustration.

--Please refrain from talking when the instructor is talking to the class.

--Please respect your fellow students' right to learn the dance role of their choice.

--Please respect your instructors guidance in regards to your class level. We want everyone to have a good learning experience and sometimes this does involve disappointment when you are unable to move into the next level. (Students who feel "stuck" in a level may benefit from private instruction to address the specific elements of their dancing which are holding them back.)

RVA Swing will not tolerate any form of harassment and reserves the right to remove disruptive students/attendees without a refund.

Harassment can include offensive verbal comments (related to gender, age, sexual orientation, disability, physical appearance, body size, race, or religion), sexual language/images/invitations, deliberate intimidation, stalking/following, harassing photography or recording, sustained disruption of workshops or other events, inappropriate physical contact, and unwelcome sexual attention.

If you experience or witness any form of harassment, please inform a staff member or email the studio owner at

Adapted, with thanks, from the Lindy Focus Code of Conduct.


Please refer to our level descriptions and any specific pre-requisites on the individual class pages when choosing classes. RVA Swing instructors reserve the right to change a student's class placement to best suit the student's skill level, as well as to maintain a good learning environment for other students.

Shoe Policy

We spent over a month building our dance floor and we want it to stand the test of time! Help us keep it nice by following these basic guidelines:

--Please remove your street shoes right away (before you come inside, if you can).

-- Please wear suede or leather-soled dance shoes for classes and dances.

-- If you don't own proper dance shoes, please bring a clean pair of sneakers with non-marking* soles to change into for classes/dances. This will help us keep grit and dirt off the floor.

*generally, many shoes with black rubber will leave a mark, which can be difficult to remove.  Opt for athletic shoes and you'll be fine!

The following types of shoes are absolutely prohibited inside the RVA Swing studio:

- NO stilettos or other spiked heels. Not only are these inappropriate and dangerous footwear for swing dancing, they also tend to gouge and dent wood floors.

- No home-made duct tape soles.  Yeah these might work great for a bit, but as you dance, you wear through the tape and leave sticky adhesive gunk for everyone else to dance on. No bueno!

- No tap shoes. These will shred the floor. Any tap classes we offer will be soft-shoe only. :)